Completing the QA test requirements

Before you request a QA test from our support team, you will need to complete 4 test transactions.
A Completed Transaction, Cancelled Transaction, Receipt unverified and Failed Transaction.

To run these test transactions please follow the below instructions:

Cancelled Payment
Failed Payment
Receipt Unverified Payment
Completed Payment

Test credentials for Completed, Failed and Cancelled payments:
Username: DemoShopper
Password: DemoShopper

Test Credentials for Receipt Unverified:
Username: ReceiptUnverified
Password: ReceiptUnverified

To Start this process, add an item to your cart and select the POLi Payment option at checkout.

Place the order and you should be redirected to the POLi transaction screen.

Select “iBank NZ” in the Bank List then Continue.

Cancelled Payment:

Select the “Savings” Account and click “Continue“

Select “Cancel” at the bottom of the payment page

Click “Submit” and make your way back to your cart for the next test.

Failed Transaction

Proceed to place another order and login to iBank using the credentials:
Username: DemoShopper
Password: DemoShopper

Select the “Fail” Account from the list and press “Continue“

You will receive a message saying “An error has occurred, this payment cannot continue.”
Return back to your website cart page using the button at the bottom of the page.

Receipt Unverified

Log into the iBank Account using the credentials:
Username: ReceiptUnverified
Password: ReceiptUnverified

Select “Receipt Unverified” account and press “Continue“

Click “Approve“

An error message should display “An error has occurred, this payment cannot continue.”

Return to your cart using the button at the end of the page.

Completed Payment

Select “Savings” bank account and press “Continue“

Press “Approve” to place the order successfully. You will automatically be redirected back to a successful cart

Lastly, check for the successful delivery of the nudge on all 4 transactions.

You can check the nudge delivery by running a transaction report and drilling down into the transaction by clicking the POLi ID and the logs tab.

If your nudge has the status “Unable to deliver nudge to the merchant” please refer to our POLi Nudge Delivery article.

Once everything has been completed, you are now ready to contact support informing them that you have completed the 4 QA requirements. You should be set to live very soon.